Description : Answers, screens, and directs incoming clients’ calls for financial aid or service work; assures employees receive calls and messages; sets recorder for lunch time, staff meetings, evenings, and holidays. Receives, screens, and schedules clients for financial aid and/or service work with an appropriate date and time; keeps an even flow of clients with County Veteran Service Officers; keeps an account of clients serviced each day, incoming calls, and incoming and outgoing mail; ensures that clients sign the daily log, locks and unlocks lobby door. Assists with the scheduling of transportation for veterans to VA appointments/referred appointments. Assists the staff in their duties. Distributes incoming mail. Maintains direct register; distributes grants to clients. Performs other job duties as required.
Contact : Shall be a veteran, or the spouse, surviving spouse, child, or parent of a veteran pursuant pursuant to O.R.C. § 5901.06; high school diploma or equivalent and experience working with the public, or any equivalent combination of relevant education and/or experience. Knowledge of: government structure and process; veterans services laws and/or regulations; *agency goals and objectives; *department policies and procedures; public relations; office practices and procedures; records management; office practices and procedures; records management; public administration; case management; Skill in: ability to multi-task, high call volume, computer operation; typing (30 wpm).
Deadline for Applying : Feb 5, 2020